Shipping Information

We ship to the following countries/regions and customer can refer to the below of different countries delivery charge estimation:

 

Countries/ Regions

Net Order Amount in a single transaction (USD)

Shipping Fee

Delivery Time (Business days)

Hong Kong 

less than $70

$5

 3-5 days

$70 or above

Free

Macau 

less than $120

$ 12

 4-10 days

$120 or above

Free

Mainland China/Taiwan 

less than $150

$12

 4-10 days

$150 or above

Free

UAE

less than $70

$5

 3-8 days

$70 or above

Free

Countries out of the above countries

less than $300

$ 45

 10 – 21 days

$300 or above

**Since some of the customs authorities (for instance, UK, France, Germany or Spain) may take a relatively long time for customs clearance and inspections, the delivery time of some orders may take 4-6 weeks.

Free


*Australia & New Zealand: Please visit www.selaminerals.com.au


Payment Method:

We accept payments online using Visa and MasterCard credit/debit card/PayPal/Alipay in USD. All other currencies & exchange rates displayed on the website are references only. 

  • Credit Card: VISA, MasterCard
  • PayPal (Payment security: please visit here for PayPal security policy.)
  • Alipay

Other Notes:

  1. No single order can exceed 2 kg. If your order is over that limit, we will automatically separate them into several orders to meet the weight requirement. You will be notified all the tracking numbers by email. 

  2. P.O. Box (USA), P.O. Box, parcel locker or hotel address are not available. 

  3. www.selaminerals.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

  4. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

  5. All goods are sold on a Delivery Duty Unpaid (DDU) basis. As the recipient, you will be responsible for all import duties, customs and local sales’ taxes levied by the country you are shipping to. Payment of these charges is necessary to release your order from customs. Our courier will contact you locally with details of any import duty to pay. Séla is not responsible for unpaid duty and taxes, and will not provide refunds for orders sent back due to customs issues. Please check your destination country’s customs policies before placing your order.